We hired Tricia because she was exceptionally good. We’ve worked with a lot of designers before, but her talent and skills were different – she saw things differently, had more focus, and had great work ethic. With Tricia on board, we are able to roll out and realize the vision of our projects much faster. Everyone had to adjust to Tricia and not the other way around. Hand and Heart helped the team communicate with Tricia better which also made the team become more aware of making sure she is included in everything - in meetings, company gatherings, or training. While companies take for granted the deaf and don't include them in their hiring process or structure, we believe they are not just missing out on skill and talent, but also on creating a kinder company culture.